Privacy Policy

Last Updated: February 2026

1 Introduction

Swizosoft (OPC) Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2 Information We Collect

We may collect the following types of information:

  • Personal Information:

    Name, email address, phone number, gender, date of birth, and photograph.

  • Educational Information:

    School/college name, course details, enrollment ID, year of study, marks/grades, and educational certificates.

  • Payment Information:

    Payment details are processed securely by Razorpay. We do not store credit/debit card numbers, bank account details, or UPI IDs.

  • Technical Information:

    IP address, browser type, device information, operating system, and browsing behavior on our website.

  • Communications:

    Records of correspondence, feedback, and survey responses.

3 How We Use Your Information

  • To process your enrollment and provide course access
  • To communicate with you about your application and course updates
  • To improve our services and user experience
  • To comply with legal obligations and regulatory requirements
  • To prevent fraud, unauthorized activities, and ensure security
  • To analyze usage patterns and optimize our website
  • To send promotional materials (with your consent)
  • To generate anonymized reports and analytics

4 Legal Basis for Processing

We process your personal information based on:

  • Consent: When you explicitly agree to our data practices
  • Contract: To fulfill our obligations under the enrollment agreement
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: For improving our services and preventing fraud

5 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

  • Payment Processors: Razorpay for secure transaction processing
  • Service Providers: Cloud hosting, email services, analytics providers
  • Educational Partners: For verification and collaboration purposes
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

6 Data Security Measures

We implement robust security measures:

  • 256-bit SSL encryption for all data transmission
  • PCI DSS compliant payment gateways
  • Regular security audits and penetration testing
  • Access controls and multi-factor authentication
  • Encrypted database storage with regular backups
  • Firewall protection and intrusion detection systems
  • Employee training on data protection

While we implement industry-standard security, no method of transmission over the Internet is 100% secure.

7 Data Retention Policy

We retain your information for:

  • Active Students: Throughout the course duration and 3 years after completion
  • Inactive Applications: 2 years from last interaction
  • Financial Records: 8 years as required by tax laws
  • Support Tickets: 5 years for quality improvement

You may request deletion of your data, subject to legal requirements.

8 Your Rights Under GDPR/DPDPA

You have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your information
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in structured format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at contact@swizosoft.com

9 Cookie Policy

We use cookies for:

  • Essential Cookies: Authentication, security, and basic functionality
  • Analytics Cookies: Understanding user behavior (Google Analytics)
  • Preference Cookies: Remembering your settings
  • Marketing Cookies: Personalized advertisements (with consent)

You can control cookies through browser settings. Disabling may affect functionality.

10 Third-Party Links and Services

Our website may contain links to third-party sites (YouTube, LinkedIn, etc.). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.

11 Children's Privacy (Under 18)

Our services are intended for students aged 18 and above. For students under 18, we require parental consent. We do not knowingly collect information from children under 13. If we discover such collection, we will delete it immediately.

12 International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and data protection agreements.

13 Data Breach Notification

In case of a data breach that risks your rights, we will notify affected individuals and relevant authorities within 72 hours as required by law.

14 Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through email or website notice. The "Last Updated" date at the top reflects the latest revision.

15 Contact Us

For privacy-related concerns, contact:

Swizosoft (OPC) Private Limited

Angadibail, Achave, Ankola

Uttara Kannada - 581344, Karnataka

contact@swizosoft.com

+91 8431983441

By using our services, you acknowledge that you have read and understood this Privacy Policy.